The phenomenon you describe is the cost of maintaining the delta hedge due to the actual volatility of the underlying (other costs include bid-ask spread, market impact etc.) To compensate for the costs of delta hedging and to make some money to make a market in the option, the market maker charges more for the option than the option value. Hence the "implied volatility" (the volatility implied by the price of the option, all other inputs constant) tendency to being greater than the actual volatility.
Further, the market maker hedges their net delta of their full book, rather than each and every option. Should there be offsetting deltas from being long/short and puts vs calls, etc., the market maker does not have to trade the delta of each individual option, and therefore reduces their overall delta hedging costs.